Dun & Bradstreet

User Research Project & Product Management

Supported vendors and internal staff through usability testing and contextual inquiry. I provided logistics, refined test prototypes, collected and analyzed data, and documented the results.

Ceon, Inc.

Product Management & Systems Analysis

Performed product design and detailed systems analysis for Ceon Product Control Center: Product Catalog management software formulated for the particular intricacies of the telecommunications market.

Applied user-focused design principles to prototypes and design overviews, allowing product stakeholders to reach consensus before investing development resources. Worked out detailed requirements to solve complex technical problems.

Purisma, Inc.

Program Management, IT Support,
User Documentation

Successfully navigated a 8000+ person-hour, Agile software development project to its on-schedule release.

Leveraged extensive product knowledge and user viewpoint to produce user documentation.

Business Objects, Acta Technology

Director of Program Management
Technical Publications Manager

Managed priorities and trade-offs between Engineering and Product Management to set and meet software development goals.

Managed decision making among the development, QA, documentation, and product management leaders to produce quality products on aggressive schedules.

Analysed business requirements to support development.

Accomplished development process changes to improve product quality through my analysis of process metrics.

Cooper University

Attended Cooper U Interaction Design Practicum in March 2008.

Rice University

Graduated with a bachelors degree in Applied Physics.

Other Companies

Many other companies in the valley benefitted from my skills: